Manager, Solutions Architecture

Summary

Join TELUS Digital as a Manager, Solutions Architecture, and play a key role in our Commercial team at WillowTree. You will provide continuity in pre-sale and delivery stages, leveraging your software delivery experience and technical expertise to architect and plan new projects. Collaborate with delivery teams to support ongoing projects and implement client visions. Engage with prospective clients, lead architecture and discovery projects, and act as a roving catalyst to support in-flight projects. This hybrid role requires a weekly in-office presence (Tuesdays, Wednesdays, and Thursdays) in Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, or remote work within the Eastern Time Zone. The position offers opportunities for growth and development, along with a competitive salary and benefits package.

Requirements

• An eye for details and an ability to navigate ambiguity
• Experience delivering software in an agency/client-service environment
• Ability to clearly break down complex ideas to both technical and non-technical individuals
• Experience having commercial conversations involving budgets and fees
• Multi-platform familiarity, with expertise in one or more of the following: Front-end mobile technologies (iOS, Android, Web/JS)
• Backend cloud and/or enterprise platforms (AWS/Azure)
• Content management systems, analytics platforms, and other 3rd party frameworks
• Experience with software estimation, work planning, and building project plans within time/cost constraints
• You're excited to learn the principles of mobile software development
• Experience quickly iterating and refining a product vision with a client by offering multiple approach options
• Passion to apply modern processes that transform client organizations (e.g. continuous delivery, rapid iteration, and agile-inspired methodologies)
• Excellent verbal and written communication skills
• Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts
• Appreciation for the wider client enterprise, beyond a single project or initiative
• Desire to expand an account to holistically service a client
• Equally comfortable working in pre-sale and post-sale environments

Responsibilities

• Presale : Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your project team’s capabilities
• Delivery : Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
• Subject Matter Expertise : Own a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g. AWS, Content Management Systems, hybrid mobile frameworks, etc)
• Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise

Benefits

• Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
• Life & Disability Insurance
• 401K matching
• Flexible paid time off & paid company holidays
• Parental Leave
• Employee Share Purchase Plan
• Employee Assistance Program (EAP)