Market And User Researcher

Summary

Join Ad Hoc Labs as a part-time, remote Market & User Researcher to contribute your research expertise to shape marketing, product development, and business strategy. You will design and execute surveys, conduct user interviews and focus groups, and collaborate with product teams. This role requires strong analytical skills and the ability to translate findings into actionable recommendations. The ideal candidate possesses 3+ years of experience in market research or a related field and proficiency in various research tools. Flexible hours and competitive compensation are offered, along with the opportunity to expand the role. Ad Hoc Labs is a remote-first company committed to diversity and inclusion.

Requirements

• 3+ years of experience in market research, user research, or a related role
• Strong skills in survey design, interview facilitation, usability testing, and data analysis
• Experience with research tools (e.g., SurveyMonkey, Qualtrics, Typeform, etc) and basic statistical analysis
• Familiarity with prototyping and usability testing tools (e.g., Figma, Lyssna, etc)
• Ability to synthesize complex data into clear, actionable insights for both product and marketing teams
• Excellent communication skills—you're just as comfortable engaging users as you are presenting findings to leadership
• A curiosity-driven mindset and a passion for understanding user behavior

Responsibilities

• Design, distribute, and analyze surveys to capture key insights about our users and market landscape
• Plan, recruit, and conduct user interviews and focus groups to uncover needs, pain points, and behaviors
• Collaborate with product and design teams to test concepts, run usability studies, and validate new product and positioning ideas
• Develop structured interview guides, survey questions, usability test scripts, and discussion frameworks
• Analyze qualitative and quantitative research, identify patterns, and translate insights into reports, presentations, and strategic recommendations
• Track industry trends, competitor moves, and emerging behaviors to inform business and product decisions
• Work closely with marketing, product, design, and business strategy teams to ensure insights drive decision-making across the company

Preferred Qualifications

Experience working in a tech, SaaS, or telecommunications environment

Benefits

• The opportunity to shape product, marketing, and business decisions with real user insights
• Fully remote and flexible hours (~10-20 hours per week)—work when and where you’re most productive
• Competitive part-time compensation with opportunities to expand the role
• $40 - $60 an hour