Market Research Account Manager

Summary

Join Doximity's Market Research team as an Account Manager and contribute to connecting clients with network members for delightful market research activities. You will balance client needs with participant satisfaction, ensuring account growth. This role involves managing complex projects, optimizing outcomes, and preventing problems proactively. Collaborate with engineering and product teams to refine tools and systems. The position can be remote in the US or at the San Francisco headquarters. Doximity values diverse teams and encourages applications even if you don't meet all requirements. The company offers a competitive compensation package and excellent benefits.

Requirements

• Bachelor’s degree in a relevant field such as statistics, operations management, business administration, or data analytics or equivalent experience
• 5+ years of quantitative project management experience in healthcare market research data collection with a track record of delighting clients along the way
• A desire to go beyond project management and take responsibility for the entire account’s growth and well being
• Expertise in data analysis and manipulation using Excel, SQL, Looker
• A problem solver that taps into both expertise and creativity to overcome problems and maximize the outcome of each project
• Someone that thrives in a relentlessly fast paced environment and is exceptional at dynamically juggling priorities while meeting deadlines
• High-energy, low ego, positive team player that has a proven ability to build strong working relationships with business partners
• A strong, clear and efficient communicator

Responsibilities

• Developing relationships with accounts based on expertise, reliability, trust and a dedication to fanatical client service
• Living and evangelizing sustainable HC data collection for the benefit of both our network members and our clients
• Leveraging experience to optimize project outcomes and anticipating and preventing problems before they happen
• Embracing the challenge of simultaneously managing complex projects, bidding and feasibility and the bespoke requirements of everything involved with executing a successful project
• Working closely with our Engineering and Product Management teams to build and refine our tools and systems to optimize the experience of all stakeholders

Preferred Qualifications

MBA

Benefits

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!