SmartBug Media is hiring a
Marketing Strategist

Summary

The job is for an E-Commerce Strategist at SmartBug Media, a fully remote digital agency. The role involves developing e-commerce strategies, leading a cross-functional team, and working with senior client executives. The candidate should have 3+ years of experience in building comprehensive digital strategy with a focus on e-commerce.

Requirements

• 3+ years of experience building comprehensive digital strategy with a focus in e-commerce
• Ability to develop and execute email and SMS programs within the Klaviyo Platform
• Knowledge of e-commerce platforms such as Shopify, Magento and BigCommerce
• Mature and calm client management with a strong video presence
• Curiosity and a strong desire to continually grow and learn
• A strong strategic thinker who is comfortable talking to senior executives
• Passion for data and how to use it to identify opportunities
• Love of marketing and the role that e-commerce marketing plays in company growth
• Critical thinking skills and the desire to lead
• Proven relationship-building skills and client communication experience
• Strong work ethic with a positive and enthusiastic attitude
• Strong understanding of all social media platforms
• Strong working knowledge of search engine optimization
• Working knowledge of email marketing best practices and CAN-SPAM compliance
• Great writing and communication skills
• Proficiency in Microsoft Office or Google Sheets

Responsibilities

• Work with senior client executives to develop goals and the strategies that will achieve them with a strong focus on ROI
• Lead the discovery and onboarding of new clients
• Develop email and SMS e-commerce marketing plans and lead a cross-functional team of e-commerce experts
• Present monthly reports, Quarterly Business Reviews, as well as additional strategic recommendations based on a strong understanding of performance data and the next steps in growing your clients' performance
• Grow and deepen client relationships by having a strong understanding of their industry and business model and by presenting strategic opportunities to expand retainer scope and enhance customer value
• Collaborate with sales in the new business process to ensure new clients have a clear understanding of their potential engagement
• Consult with clients to define their e-commerce technology stack and support implementation projects within Klaviyo and other integrated tools
• Proactively manage the profitability and growth of your portfolio of clients
• Stay informed about e-commerce industry trends and be able to utilize these developments to your clients’ benefit

Preferred Qualifications

Experience working remotely in similar roles strongly preferred

Benefits

• Generous compensation package with performance incentives
• Health insurance with company contribution
• Paid maternity and paternity leave
• Paid time off including birthday PTO and flexible holidays
• 401(k) with employer matching
• Flexible spending plan
• Company-funded short-term disability and life insurance
• Long-term disability
• Annual leadership conference, ‘SmartBugapalooza’
• Training budget
• Flexibility of working remote