Summary

Join our team at Vesta Healthcare as a Care Coordinator and play a vital role in coordinating the care of members enrolled in Medicare's chronic care management program. As a customer-focused individual, you will be responsible for assisting the team in conducting outreach, assessment, and service planning to coordinate care for CCM patients. You will work closely with the supervising provider and staff to ensure compliance and provide practice support, including contacting members, caregivers, and care team members as directed.

Requirements

Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking)
A minimum of 2 years of experience working in a healthcare setting
The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts
Knowledge and understanding of medical terminology
Knowledge and understanding of chronic care management processes
A customer service mindset for both internal and external customers
Medical Assistant and or Medical Scribe Certification
A strong proficiency in computer software navigation; data entry and data cleansing
A fundamental knowledge of Google Docs, Sheets, Slides or similar

Responsibilities

Provide practice support including: contacting members, caregivers, and care team members as directed
Coordinating care for members of the program
Data entry within operating dashboards, reporting and workflow platforms
Ensure Data Quality and Accuracy

Benefits

Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
Paid vacation
Paid Sick/personal days
~12 paid holidays
One time reimbursement to set up your home office
Monthly reimbursement for internet or other home office expenses
Monthly gym reimbursement to be used for gyms, online classes, etc
Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
Pre-tax Flex Spending/Dependent Care/Transit accounts
401k with match

Vesta Healthcare is hiring a Medical Assistant