Medical Assistant I

Summary

Join Oscar Medical Group as a Medical Assistant and contribute to our mission of refactoring healthcare. You will provide comprehensive support to a care team of physicians and APPs, managing patient needs from initial outreach to resolution. This remote, full-time position offers a flexible schedule and requires experience as a Medical Assistant in a primary care setting, along with certification and Spanish fluency. The role involves coordinating care, handling administrative tasks, and ensuring compliance. Competitive pay and a comprehensive benefits package are included.

Requirements

• 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
• Medical Assistant Certification or Diploma
• Spanish language fluency (read, write & speak)

Responsibilities

• Provide live video virtual check in and check out support for patients
• Provide live phone and messaging support for patients
• Provide support for your Care Team, including virtual physicians, APPs and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

Experience in a virtual practice environment

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements