Medical Concierge

Summary

Join AllCare, an innovative AI-driven home care platform, as a Medical Concierge to contribute to its rapid growth. Based remotely in Egypt, you will play a vital role in managing medication logistics, patient onboarding, and clinical workflows across 200+ U.S. Assisted Living Facilities. Collaborate with doctors, pharmacists, and facility staff to ensure smooth patient transitions. This position requires a strong pharmaceutical background and experience in healthcare coordination. You will be responsible for coordinating doctor logistics, facilitating patient enrollment, managing medication histories, ensuring accurate documentation, and serving as a liaison between facilities, physicians, and pharmacies. AllCare offers competitive compensation, comprehensive benefits, and a flexible hybrid work model.

Requirements

• Strong background in pharmacy, pharmacology, or pharmaceutical services (e.g., PharmD, licensed pharmacy technician, or equivalent)
• 1-2 years of experience in healthcare coordination, pharmacy, or a clinical support role
• Familiarity with EMR systems and clinical documentation practices
• Excellent command of English (written and spoken)
• Highly organized, detail-oriented, and able to multitask in a remote, fast-paced environment
• Passion for improving care for elderly populations and supporting clinical outcomes

Responsibilities

• Coordinate doctor logistics and ensure seamless scheduling of patient visits
• Facilitate patient enrollment and accurately admit patients into our EMR system
• Manage medication histories, perform reconciliations, and collaborate with U.S.-based pharmacies
• Ensure all medication data and care plans are precisely documented and consistently updated
• Serve as a liaison between facilities, physicians, and pharmacies to support medication-related communications
• Partner with facility staff to streamline the onboarding and care transition processes
• Maintain high standards of data accuracy and compliance across all patient records

Benefits

• $600+ monthly earnings ($500 base salary + achievable performance incentives)
• Comprehensive Social and Medical Insurance Coverage
• 20 days paid annual leave (eligible after 90 days)
• All U.S. holidays observed
• Hybrid Flexibility: Primarily remote role with just one office day per week for team collaboration
• Structured onboarding + continuous U.S. healthcare operations training
• Exposure to U.S. regulatory standards and best practices