Member Marketing Manager

Summary

Join Journey, a leading proactive mental health solution company, as our Member Marketing Manager! You will be responsible for crafting and executing all member-facing marketing efforts, ensuring our messaging inspires and engages our community. This role requires strong writing, editing, and content strategy skills, along with experience in marketing, preferably in health tech or wellness. You will collaborate with cross-functional teams and utilize data to improve campaign performance. We offer a remote-first culture, competitive compensation, and a comprehensive benefits package including unlimited PTO, parental leave, and various wellness initiatives.

Requirements

• 4+ years of experience in marketing, preferably in health tech, wellness, or mission-driven organizations
• Strong writing, editing, and content strategy skills with a portfolio of member- or consumer-facing materials
• Proficiency with Canva or similar tools to independently create marketing visuals and collateral
• Excellent project management and organizational skills; able to manage multiple campaigns at once
• Comfort working cross-functionally in a fast-paced, startup environment

Responsibilities

• Own the creation and execution of all member-facing marketing materials, including emails, newsletters, digital assets, and onboarding content
• Collaborate cross-functionally with Customer Success, Growth, and Sales teams to develop clear and impactful messaging
• Support open enrollment campaigns with clear, engaging communications that drive participation and awareness
• Design and produce collateral for internal and external events, including flyers, handouts, and digital presentations
• Develop and maintain a consistent tone, style, and voice that reflects Journey’s values and mission
• Use data to evaluate and improve campaign performance, member engagement, and content effectiveness

Preferred Qualifications

Experience supporting open enrollment or benefits communications is a plus

Benefits

• Remote First. We are a remote company. Where you live is where we are located
• Stock Options. We encourage an ownership mindset by giving full-time employees the opportunity to share in the success of Journey
• Medical, Dental & Vision Insurance. Journey contributes 100% of the medical insurance premium for the employee, provided through Aetna
• Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it
• Parental Leave. 10 weeks of fully paid parental leave for birthing, non-birthing, and adoptive parents is available after one year of employment. Journey also offers paid leave for pregnancy loss as well as travel reimbursement for safe and legal abortion access
• Wisdom Money. Team members receive $1,000 per year to spend on personal development activities, such as meditation classes and retreats, as they see fit
• Productivity Stipend. Team members receive $1,000 to spend on co-working spaces, a new desk chair, or whatever they need to make their work environment more comfortable
• Learning and Development. Journey is invested in your continuous growth. Each year, team members are eligible for up to $500 to spend on professional development opportunities of their choosing
• Journey’s Proactive Employee Assistance Program. Of course, team members and their loved ones have access to Journey Proactive EAP, our proactive mental health solution to stay happy, healthy, and mentally and emotionally fit
• Compensation. The salary range is $80,000 - $90,000 plus bonus and equity. Compensation may vary based on skills, experience, and location