Middle Business Analyst

Summary

Join Softjourn as a Business Analyst for a 3-4 month contract with the potential for long-term employment. This role involves working with a leading brand in the smart service workflows and innovative solutions for efficient enterprise AV systems management. You will be responsible for gathering, analyzing, and documenting business and functional requirements, working closely with various teams, and ensuring alignment with business goals. The ideal candidate possesses 2+ years of experience in business analysis or a related field, experience with Agile methodologies, and strong analytical skills. Familiarity with tools like Jira and Confluence is also required. The position offers the opportunity to contribute to a cutting-edge technology project and collaborate with a skilled team.

Requirements

• 2+ years of experience in business analysis, product ownership, or a related field
• Experience working in Agile (Scrum/Kanban)
• Experience working with stakeholders, gathering requirements, and translating them into functional specifications
• Understanding of software development lifecycle (SDLC)
• Analytical mindset with a strong ability to troubleshoot and propose solutions
• Familiarity with tools like JIRA, Confluence, Trello
• Upper-intermediate (B2–B2+) level of English

Responsibilities

• Gather, analyze, and document business and functional requirements
• Define and prioritize user stories, use cases, and acceptance criteria
• Ensure requirements are clear, complete, and aligned with business goals
• Manage changes to requirements and assess their impact on the project
• Work closely with product owners, project managers, developers, and QA teams
• Facilitate workshops, interviews, and discussions to understand business needs
• Act as a bridge between business and technical teams
• Analyze existing business processes and identify areas for improvement
• Work with technical teams to design solutions that meet business requirements
• Ensure that the proposed solution aligns with system capabilities and constraints
• Identify potential risks related to business requirements and system changes
• Assess and document the impact of new requirements on existing processes
• Collaborate with PMs and stakeholders to mitigate risks
• Maintain and create documentation, including BRDs, FRDs, and user stories
• Ensure all documentation is up to date and accessible to relevant teams

Preferred Qualifications

• Experience in the Audio/Video management systems projects
• Understanding of APIs, databases, and system integrations
• Certifications (CBAP, PMI-PBA, Agile/Scrum certifications)