Migration Specialist

Summary

Join Togetherwork as a Migration Specialist and play a key role in setting up and maintaining client software configurations. This fully remote, full-time, permanent position offers growth opportunities within a supportive and independent team that values attention to detail, problem-solving, and self-sufficiency. You will be responsible for configuring client software, managing and improving setups, addressing technical issues, ensuring high-quality standards, adapting to organizational changes, and maintaining documentation and training materials.

Requirements

• Strong problem-solving and analytical skills – The ability to assess situations, make informed decisions, and adapt to challenges
• Experience in software configuration – Familiarity with software setup and customization to meet client needs
• Self-sufficiency and attention to detail – Ability to work independently , prioritize tasks, and maintain meticulous accuracy in configuration work
• Excellent communication and collaboration skills – Comfort working across teams to ensure seamless execution of client requirements
• Technical proficiency – Ability to quickly learn and navigate software tools (e.g., ticketing systems like Monday.com)
• Education/Experience – A Bachelor’s degree or equivalent professional experience in a relevant field

Responsibilities

• Configure Client Software – Customize software configurations based on detailed client requirements, ensuring accuracy and efficiency
• Manage and Improve Setups – Oversee configuration updates and enhancements during the first six months of client onboarding
• Problem-Solve and Support – Address technical issues, collaborating with the Support team to resolve complex challenges
• Ensure High Quality Standards – Work closely with Solutions Consultants to maintain top-tier configuration quality
• Adapt to Organizational Changes – Modify configurations to accommodate client mergers, splits, or additional locations while maintaining consistency and compliance
• Maintain Documentation and Training Materials – Keep detailed records of configurations and provide client training resources when needed

Benefits

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave