Remote Mixed Method Researcher, Quantitative Focus

Summary

Join our amazing team and contribute to crafting a better future by working as a Mixed Method Researcher (Quantitative focus) for our enterprise tech client's design team. Drive research and UX practices, build and execute impactful research plans, and derive insights from quantitative and qualitative data.

Requirements

• Demonstrated expertise in quantitative research methods, including survey design, statistical analysis, and experimental design
• Experience with qualitative research methods and data collection techniques (e.g., interviews, focus groups, observational studies)
• A minimum of 6+ years of hands-on research and/or product planning experience
• A minimum of 6+ years of experience collecting and analyzing human behavioral data and building and executing impactful research plans that provide deep customer insights to inform the product
• Experience generating research plans, executing research studies, and conducting thorough data analysis that provides actionable insights
• An advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field with a strong emphasis on research techniques and understanding humans / designing technology to meet their needs, or a BA/BS in one of these fields with significant industry experience
• Enterprise experience preferred
• Technology industry experience preferred
• Ability to collaborate closely with other researchers, designers, product managers, and engineers
• Ability to communicate research insights and opportunities in clear, concise, and compelling ways that resonate across all levels of the product and partner teams
• Ability to work within tight timelines and with excellent project management skills

Responsibilities

• Drive research and UX practices that ensure diversity, equity and inclusion in product making decisions
• Build and execute impactful research plans and activities that provide broad market views and deep customer insights needed to inform the product making process
• Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers
• Collect and analyze quantitative data using statistical methods, tools, and software packages
• Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters
• Interpret quantitative findings, identify patterns, correlations, and trends, and draw actionable insights to inform decision-making
• Work closely with other researchers, designers, product managers, and engineers to scope research strategy for your particular area throughout the entire product life cycle
• Conduct in-depth interviews with customers
• Execute research methodologies and conduct data analysis that provides actionable insights
• Communicate research insights and opportunities effectively

Benefits

• Embraces work-life balance – our employees’ well-being remains a top priority for us
• Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact
• Offers a comprehensive benefits package effective Day 1. Options include health, vision, & dental insurance, FSAs, discounts on pet insurance, PTO, paid holidays, and more
• Encourages innovation and experimentation
• Emphasizes and rewards collaboration
• Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice