Mixed-Methods User Experience Researcher

Summary

Join Huckleberry as a Mixed-Methods UX Researcher and contribute to a mission-driven company creating life-changing products for families. You will shape the research culture, directly impacting how parents use our products. Your responsibilities include investigating user needs and behaviors, conducting various research methods, and collaborating with cross-functional teams. You will design and execute research studies, analyze data, and communicate findings to stakeholders. This role requires experience in qualitative and quantitative research methods, statistical analysis, and excellent communication skills. Huckleberry offers a competitive salary and benefits package.

Requirements

• 3+ years of experience in user / UX research within consumer products, consumer insights, or product development, with expertise in both qualitative and quantitative methods
• Proficient in conducting in-depth interviews, concept testing, and usability testing
• Experience in statistical analysis techniques such as regression, ANOVA, and T-tests, as well as using tools like R, STATA, SPSS, or equivalent
• Demonstrated ability to design and analyze surveys, conduct interviews, and synthesize findings into actionable insights
• Excellent communication and storytelling skills, capable of effectively presenting findings to cross-functional teams and stakeholders
• Collaborative mindset. Adaptable and resourceful, thriving in a startup environment that requires rapid iteration and agile approaches, while maintaining a commitment to high-quality, rigorous research
• Comfortable navigating ambiguous project spaces, bringing structure to undefined challenges, and aligning research objectives with broader product goals
• Must have an online research portfolio or PDF showcasing your process, examples, case studies, and specific contributions

Responsibilities

• Identify and prioritize high-impact research opportunities, ensuring alignment with business goals and user needs
• Conduct foundational research to inform long-term strategy and tactical studies to evaluate specific product features and user flows
• Design and execute end-to-end research studies using qualitative methods such as in-depth interviews, usability testing, need-finding, and concept testing to explore user behaviors and pain points
• Collect and interpret data from multiple sources including publically available data, reports, and market research
• Analyze and interpret data using statistical methods
• Collaborate with the quantitative researcher to design and analyze surveys, develop personas, and integrate behavioral data with qualitative insights
• Synthesize findings into actionable recommendations and communicate them to technical and non-technical stakeholders
• Advocate for user-centered thinking and contribute to shaping Huckleberry’s research culture

Preferred Qualifications

• Experience with behavioral segmentation or persona development
• Background in Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media studies, Computer Science, or Economics
• UX/UI design experience

Benefits

• Equity
• Unlimited PTO
• Health
• Vision
• Dental
• Paid parental leave for primary or secondary caregiver
• 401k match