UX Researcher

Summary

Join Docker's UX Research team as a remote-first employee and partner with designers, product managers, and engineers to enhance the developer experience. Plan and conduct user research, employing various methods to gather insights and communicate findings effectively. Advocate for user needs throughout the product development lifecycle and educate the team on research best practices. Contribute to the evolution of research processes and standards. The ideal candidate possesses a Master's/Doctoral degree in behavioral research (preferred) and 2+ years of experience in UX research or a related field. Experience with developer tools and mixed-method research is preferred. Excellent communication and data visualization skills are essential.

Requirements

• Previous exposure to behavioral research methods and the ability to translate data and observations into a compelling story that includes recommendations for design
• Master's/Doctoral degree in behavioral research preferred, as well as experience as a user experience researcher, human factors practitioner, industrial engineer, cognitive engineer, information architect, or similar
• Experience creating repeatable, scalable research methods
• Experience with mixed-method research and integrating insights
• Excellent communication and interpersonal skills, including the ability to present research concepts and insights clearly and persuasively across different audiences at varying levels of the organization
• Ability to work in a fast-paced, agile environment
• 2+ years of experience required

Responsibilities

• Plan and conduct exploratory, generative, and evaluative user research
• Determine appropriate research methods, define and conduct research across multiple projects, and provide both tactical and strategic insights based on this research
• Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate that guide our team towards a delightful developer experience
• Manage multiple projects at the same time
• Advocate for user needs throughout the product development process
• Educate the broader team on research best practices and evangelize research methods and results throughout the organization
• Contribute to building best practices, processes, training, documentation, and standards to help evolve the research discipline

Preferred Qualifications

• Engineering background or previous experience with developer tools preferred
• Knowledge and experience with visual communication and data visualization preferred
• Experience building complex products in B2B, B2C, or B2B2C contexts is preferred

Benefits

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Quarterly, company-wide hackathons
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Docker Swag
• Medical benefits, retirement and holidays vary by country