Mortgage Loan Officer

Summary

Join Splash Financial as a Mortgage Loan Officer (MLO) and become a trusted advisor to borrowers, guiding them through the mortgage process with empathy, clarity, and confidence. You will play a key role in helping customers achieve their financial goals while delivering an exceptional experience that reflects Splash's values. As Splash expands into the mortgage space, you will have the opportunity to shape the strategy, influence new product offerings, and work cross-functionally with operations, product, and compliance teams. This is a unique chance to join a mission-driven fintech company at a pivotal moment in its growth journey. If you are passionate about helping people make smart financial decisions and enjoy a fast-paced, collaborative environment, Splash wants to hear from you!

Requirements

• Must hold a California Department of Real Estate License and registration. (CA - DRE)
• 1+ years of experience in residential mortgage lending with a track record of meeting or exceeding performance goals
• Excellent interpersonal and communication skills, with a customer-first mindset
• Strong knowledge of mortgage products, regulatory requirements, and loan processing workflows
• Tech-savvy and comfortable using digital tools to manage leads, documentation, and customer interactions

Responsibilities

• Advise customers on mortgage loan products and guide them through the end-to-end application and approval process
• Build and maintain strong relationships with borrowers, offering consistent and clear communication throughout their journey
• Collaborate with underwriting and processing teams to ensure timely and accurate loan closings
• Stay informed of lending regulations, market trends, and mortgage product updates to provide expert guidance
• Contribute feedback to help refine and improve Splash’s mortgage processes, tools, and customer experience

Benefits

• Fully remote work freedom
• Competitive salary packages
• Flexible PTO + 9 company holidays
• Equity: Share in our start-up success
• Comprehensive and affordable insurance benefits
• Paid parental leave for both caregivers
• Essential equipment to get the job done
• 401(k) for your future savings
• Quarterly meet-ups: In person & virtual fun
• Awesome Splash swag to flaunt your team spirit