Mortgage Underwriting Manager

Summary

The job is for a Mortgage Underwriting Manager on the Platform team at Pylon, a mortgage-as-a-service platform. The role involves developing underwriting workflows, managing third-party fulfillment partners, and ensuring compliance with regulations while optimizing for performance. The candidate should have expert-level knowledge of the mortgage lending process and 10+ years of experience in underwriting and managing underwriting teams.

Requirements

• 10+ years of experience in underwriting and managing underwriting teams across diverse loan types, including Conventional, Jumbo, NON-QM, GOVT across purchase and refinance
• Proven track record in developing underwriting workflows, SOPs, SLAs, and QC measures
• Proficiency in configuring Underwriting Systems for efficiency, quality, and compliance
• Proven track record in managing and leading decentralized underwriting teams
• Experience in the management of strategic 3rd party fulfillment partners
• Experience working on mortgage products within a fintech environment is strongly preferred

Responsibilities

• Develop and implement underwriting workflows, SOPs, SLAs, checklists, and QC measures to ensure high-quality and efficient loan underwriting
• Regularly access and enhance our Underwriting Systems to ensure smooth file flow, high quality, regulatory compliance and efficiency
• Oversee day-to-day operations with fulfillment partners, ensuring consistent loan delivery
• Define and monitor productivity standards and performance goals and ensure that they are met on a monthly, quarterly and annual basis
• Conducting 2nd level reviews, handling exceptions, and managing escalations to ensure quality control
• Act as a subject matter expert, aiding decision-making and driving product improvement
• Working closely with internal teams, partners, and engineering to drive product improvements and optimize the fulfillment infrastructure
• Provide technical and guideline training, recommend areas of improvement, and conduct ongoing training as needed
• Maintain a comprehensive understanding of mortgage origination and regulations to ensure compliance

Benefits

• Ownership: Meaningful early-stage equity in Pylon
• Healthcare: Top-tier medical, vision & dental with support for dependents
• 401(k): Ability to save for your future
• Flexible Time Off: Be on when you’re on and off when you’re off
• Hardware Allowance: $2,000 to fix up your workspace
• Annual Off-sites: Fully paid for team off-sites in beautiful corners of the world
• At-cost Mortgages: We’ll help you finance your next home when you’re ready