National Account Director

Summary

Join ICP Group, a leading manufacturer of specialty coatings, adhesives, and sealants, as a National Account Director! This senior-level, remote position (with 75% travel near a major airport) focuses on overseeing high-profile strategic accounts in the professional roofing distribution market. You will be responsible for developing customer relationships, growth strategies, and executing action plans. Success requires strong communication, sales leadership, and proficiency in various software applications. The ideal candidate possesses extensive experience in national account management within the roofing and waterproofing industry and a proven track record of exceeding sales targets.

Requirements

• Bachelor’s degree in business management, Marketing or related field
• Experience with National Account Management (Distributors) within the Roofing & Waterproofing industry
• Proficiency in Salesforce, Tableau, Power BI, Excel and PowerPoint
• In-depth knowledge of client relationship management strategies
• Proven sales executive experience, meeting or exceeding targets
• Previous experience as a sales executive, sales manager or sales & marketing director
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Proven ability to drive the sales process from plan to close
• Proven ability to articulate the distinct aspects of products and services
• Proven ability to position products against competitors
• Excellent listening, contract negotiation and presentation skills
• Excellent verbal and written communication skills
• Organizational and time management skills
• Ability to travel 75%

Responsibilities

• Complete strategic account understanding that outlines organizational structure, company profile and mission statement
• Understanding of account structure and decision-making process
• Development of account relationship power-map outlining key decision makers with relationship status and improvement plan
• Development & execution of growth opportunity roadmaps and strategies
• Call cycle and follow-up cadence scheduling; Quarterly and annual reviews
• Identify opportunities to improve overall customer satisfaction
• Establishment of efficient communication channels and liaising between key customers, internal departments and commercial teams
• Maintaining assigned key accounts and providing ongoing customer support
• Communicating with key customers to monitor customer expectations and satisfaction
• Monitoring sales performance and metrics and facilitating timely interventions
• Partnering with internal Regional Sales Directors building strategy and alignment
• Performing weekly customer updates, as well as preparing sales forecasts and reports

Benefits

This position is remote if near a major airport – 75% travel