Account Director

Summary

Join H1's Commercial team as an Account Director and drive business to meet revenue goals. Work with stakeholders and customers to understand business needs and showcase the platform's value. Manage an international team focused on commercial efforts, including account management, marketing, and vertical market growth. Maintain key stakeholder engagement across various levels and serve as H1's ambassador within the client's steering committee. Report sales pursuits regularly and liaise with international teams for alignment on delivery and support. Attain knowledge on client's business and technology needs and manage customer relationship tools. Partner with H1's Legal Team to process agreements and work orders. This role requires a driven sales professional with proven success in net new business acquisition, expansion efforts, and renewals.

Requirements

• You have 8+ years of experience in selling SaaS technology
• You have 3+ years of experience managing the entire relationship of global accounts
• You have experience with Value based selling
• You’ve worked in a fast paced, start up environment
• You are comfortable with traveling to customers 20% of the time

Responsibilities

• Be responsible for overall assigned account revenue including: Maintaining existing contract value, Revenue expansion strategies, Revenue forecasting - both short & long term initiatives to grow the accounts by established KPI’s as determined by H1’s senior leadership
• Maintain key stakeholder engagement across C-Suite, Regional, Franchise and Business Unit Heads
• Manage an international team focused on commercial efforts including: account management, marketing, client case studies, and vertical market growth
• Manage and execute sales process and activities effectively
• Serve as H1’s ambassador within the Client’s Steering Committee
• Report sales pursuits on a monthly, quarterly and annual basis
• Liaise with H1 international Customer Success and Implementation Teams to align on delivery and ongoing support
• Attain knowledge on client’s business and technology needs
• Manage and update customer relationship tools for each client interaction
• Partner with H1’s Legal Team to process all necessary agreements and work orders

Benefits

• Full suite of health insurance options, in addition to generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours & the opportunity to work from anywhere
• The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe