Netsuite Administrator

Summary

Join Granicus as a NetSuite Administrator to configure, maintain, and optimize our NetSuite application. You will be responsible for understanding Granicus' business processes and accounting practices to improve and support growth while ensuring cost-effectiveness and efficiency. This role involves administering the NetSuite platform, providing technical assistance and training to end-users, serving as the primary contact for NetSuite support, and planning and customizing NetSuite to meet staff needs. You will also develop custom applications, assist with integrations, partner with consultants, and develop and maintain reports and dashboards. The ideal candidate possesses 3-5 years of hands-on NetSuite experience, including customizations and data migration, and holds a NetSuite Administrator Certification.

Requirements

• 3 to 5 years of hands-on experience with NetSuite, including customizations and data migration and specialization in NetSuite ERP program
• NetSuite Administrator Certification
• Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model
• Experience overseeing NetSuite integration, implementation and testing
• Ability to support data import process and migration and maintain NetSuite updates
• Create configurations and customizations of NetSuite to meet the business needs
• Provide on-going systems and technical support for the NetSuite system, including comfort and ability to provide support and user training across department
• Familiar with the NetSuite dashboard and can provide users with relevant reports and KPIs
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
• Demonstrated leadership skills and ability to liaise with different departments and multiple business disciplines
• Strong problem-solving skills and analytical thinking
• Exceptional written and verbal communication skills

Responsibilities

• Administer the Granicus NetSuite platform and included modules and related solutions (e.g., Advanced Revenue Module (ARM), Fixed asset, Prepaids, Intercompany, Cash, Net Lease, Zone Advanced Billing software, Avalara/Avatax, AvidXchange payment, etc.)
• Engage with end users to grasp business necessities thus allowing the most effective solutions to issues; maintain user list
• Provide technical assistance to end-users along with holding training sessions on user adoption
• Serve as primary point of contact to NetSuite Support
• Provide front line support with regards to all aspects of NetSuite and data maintenance
• Plan, review and customize NetSuite as needed to meet needs of staff
• Develop and maintain of custom application extensions using system API and third party tools
• Serve as a subject matter expert on NetSuite’s module and solutions implementations
• Assist with the NetSuite integration or go-live of acquired entities, where applicable
• Partner with third party consultants to design and deliver system improvements
• Develop, document and follow formal policies, procedures and protocols for changes, customization, standards, usage, etc
• Transpose reports to necessary outlets (google, Salesforce, etc)
• Support Executive team asks as well as Finance requests
• Maintain user roles and system access working along with HR for onboarding/offboarding
• Support accounting tasks: AP, AR, GL, and fixed assets within NetSuite
• Source business requirements and processes and translate into deliverable tasks across various business units
• Develop and maintain saved searches, reports, KPI’s, and dashboards
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program

Preferred Qualifications

• Experience in companies working in multi-currency multi-subsidiary NetSuite environments
• Experience in Advanced revenue module (ARM), Zone Advanced Billing, Avalara/Avatax, Fixed asset, prepaid, intercompany modules

Benefits

• Remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more