Network Administrator

Summary

Join Intelligent Technical Solutions as our Network Administrator and become a pivotal member of our team, providing both onsite and remote IT support to our clients. You will play a critical role in maintaining high standards of IT service by handling a wide range of tasks, from system updates to troubleshooting. This position requires strong problem-solving and customer service skills, along with a detail-oriented approach. The ideal candidate will have extensive experience in IT support and possess advanced knowledge of network architecture and troubleshooting. We offer a competitive compensation package and a comprehensive benefits program.

Requirements

• Experience with Windows and Mac OS troubleshooting
• Experience with Server 2016 through 2025
• Experience with VMWare and Hyper V Virtualization
• Experience supporting M365 and Azure
• Proficiency in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels
• Minimum of five years experience in IT Support or a similar role
• Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting
• Advanced understanding of managing, and troubleshooting networks
• Advanced understanding of virtualized environments
• Valid driver's license and access to a vehicle for client visits
• Valid driver's license, vehicle insurance, and access to a vehicle for client visits

Responsibilities

• Resolve workstation operating system issues of any kind
• Resolve printer issues of any kind
• Resolve standard business application (Office, etc.) issues of any kind
• Resolve line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance
• Resolve server issues of any kind
• Resolve networking issues of any kind
• Serve as escalation point for technicians

Preferred Qualifications

• Experience with Managed Service Providers (MSPs)
• Active Network Certifications

Benefits

• Medical Insurance Plan
• Dental & Vision
• Life Insurance
• Disability Coverage
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Retirement Plan
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification
• Supplemental Life Insurance (Employee-paid)
• Supplemental Health Plans (Employee-paid)