Network Operations Assistant - Office Administrator

Summary

Join PeopleCert as a Network Operations Assistant and contribute to the company's customer acquisition and revenue growth. Support the accreditation of Training Organizations and Test Centers, ensuring records are updated in PeopleCert systems and requests are handled efficiently. Administer accreditation tasks, handle activation/suspension/deactivation of Test Centers, manage user registration, maintain accurate Test Center records, and manage incoming partner requests. This role requires a university degree in Business Administration, at least two years of business experience (international experience is a plus), excellent English (C2 level preferred), effective communication skills, and the ability to work under pressure. PeopleCert offers a dynamic work environment, free PeopleCert certifications, complimentary coffee and tea, a great learning experience, and opportunities for personal and professional development. A 100% virtual hiring process is available.

Requirements

• University degree in Business Administration
• At least 2 years of working experience in a business environment
• Excellent command of the English language (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
• Effective communication and excellent report writing skills
• Well organized, flexible and able to work under pressure towards tight deadlines
• Team player

Responsibilities

• Administers accreditation tasks such as issuance and dispatch of contracts, contract transfers and/or contract terminations
• Handles activation/suspension/deactivation of Test Centres in all PeopleCert systems
• Handles the registration of Test Centres’ users in PeopleCert systems
• Maintains Test Centres’ records accurate and complete in all PeopleCert systems and handles requests for changes in Test Centres’ details
• Manages incoming emails / requests received from partners concerning the above tasks

Preferred Qualifications

• Good knowledge of a second language will be an asset
• Experience acquired abroad or in international environment would be considered as an asset
• ECDL Core/Expert certification and prior working experience in the personnel certification field will be considered an asset

Benefits

• Work in an international, dynamic and fun atmosphere 💯
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment 📈
• Constant personal and professional development 🥇
• 100% Virtual Hiring Process 💻