Senior Network Engineer

Summary

Join our dynamic Digital Product Engineering company as a Network Engineer! You will install, maintain, and support network and security infrastructure. Responsibilities include troubleshooting complex issues, administering data security policies, and leading small technical projects. You will collaborate with vendors and contribute to system performance improvements. This role requires a Bachelor's degree (preferred) and 3-5 years of experience in network and security technologies, specifically with Cisco products. Strong communication and customer service skills are essential.

Requirements

• Bachelor's degree preferable in a computer-related field with 3 to 5 years experience in Network and Security technologies
• Cisco network experience
• Working extensively with Cisco IOS and NX-OS, Cisco network design, TAC support experience, and deployment of Cisco LAN Catalyst and Nexus, WAN ISR and ASR products
• Routing and Performance Experience
• Implementation and Troubleshooting of BGP, EIGRP, OSPF and QoS/CoS Policies
• Troubleshooting Complex LAN and WAN routing, spanning tree and general network health problems
• Experience in dealing with Service Providers for overseeing Layer 1, 2, 3 issues
• Knowledge of switching to CCNP level
• Customer service skills
• Experience in working with an Enterprise Ticketing system such as ServiceNow, managing incident SLA s and handling customer communications in a polite and detailed manner either via the ticketing system, chat tool or by phone
• Effective English written and oral communication skills
• Experience within the following areas: LAN/WAN/WLAN, Internet, Remote Access, Firewalls, Proxy, DDI (DNS, DHCP, IPAM), PAM (Privileged Access Management) NAC (Network Access Control), Network monitoring solutions
• Experience with Cloud technologies and providers

Responsibilities

• Installation, maintenance, and support of Network and Security Infrastructure device system software and hardware Analytics, troubleshooting, and resolution of complex Network and Security Infrastructure issues including on premise and cloud environments
• Administer the application of company data security policies
• Provide Network and Security Infrastructure support for all other IT functions and end users as required
• Complete project tasks and lead small technical projects
• Serve as a contact to vendors, make recommendations for improving system performance and uptime new technology evaluation and implementation

Preferred Qualifications

• Cisco Certifications CCNP or equivalent
• Knowledge of switching to CCNP level