Pathward is hiring a
Network Engineer II

Summary

The job is for a Network Engineer at Pathward, a financial empowerment company that promotes financial inclusion. The role involves advanced problem resolution, maintenance, technical reports preparation, documentation creation, user ID management, troubleshooting, research on emerging technologies, and more. The role is remote and eligible for an annual performance-based incentive.

Requirements

• Bachelor's degree or equivalent education and work experience
• Typically, 3+ years with bachelor's or equivalent

Responsibilities

• Advanced problem resolution of LAN, WAN, Security, network and availability redundancy
• Maintenance and repair of equipment and products
• New hire training/mentoring by providing expert technical recommendations based on business needs
• Prepare technical reports concerning status of activities, new technology testing and create thorough documentation
• Configures and maintains the corporate enterprise network environment
• Performs analysis, diagnostics, and resolution of complex network and voice problems
• Monitors the reliability of the network across multiple platforms
• Participates in the rotating 'on call' schedule with other members of the team
• Performs root cause analysis for network outages or other business impacting issues
• Provides primary and secondary support for key network and infrastructure applications
• Assists in designing, configuring and the implementation of major network systems
• Conducts research and evaluates new industry hardware and software to stay current on emerging technologies, market trends, and future expectations
• Maintains system documentation and departmental procedures
• Performs user ID creation, ID removal and ID maintenance for employee access changes; perform user ID access reviews and account cleanup processes
• Manages the day-to-day operation and troubleshooting of the enterprise data communications networks
• Completes trouble tickets and provides customer feedback

Benefits

• Salary range: $57,582.12 – $106,345.10
• Annual performance-based incentive opportunity
• Comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more