Remote Network Security Engineer

Summary

Join Cloudflare's team as a Network Security Engineer and support our largest customers in resolving technical problems, threats, or attacks on their infrastructure at OSI Layers 3, 4, and 7. This role will span the range of Cloudflare products from Magic Transit Infrastructure Protection to using the Web Application firewall (WAF), Spectrum, and Rate Limiting.

Responsibilities

• Communicate with customers via chat, email, and phone
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
• Work with Engineering and Product teams to improve the products and tools