Onboarding Assistant

Summary

Join our team as an Onboarding Assistant and contribute to a smooth onboarding experience for new clients. You will assist onboarding specialists in project management, document handling, and communication with providers and insurance companies. This role requires strong organizational skills, attention to detail, and excellent communication abilities. You will also support onboarding specialists in various tasks, potentially including pre-filling applications. The position offers a competitive benefits package including health insurance, life insurance, paid time off, and opportunities for career growth. The role includes a night shift with a differential and work-from-home flexibility.

Requirements

• Exceptional verbal and written communication skills
• Demonstrated ability to maintain meticulous organization in onboarding processes
• Proficiency in managing documentation and ensuring accuracy in all onboarding tasks
• Keen attention to detail with a focus on accuracy and precision in all tasks
• Effective time management skills to prioritize tasks and meet deadlines efficiently
• Strong team player with the ability to collaborate effectively with colleagues
• Excellent interpersonal skills to build and maintain relationships with stakeholders

Responsibilities

• Assisting onboarding specialists in creating and organizing projects for new clients
• Managing the sending and importation of documents related to onboarding processes
• Following up with providers to obtain missing credentialing and office documents required for projects
• Reaching out to dental insurance companies to obtain fee schedules and necessary information
• Possibly pre-filling applications and forms to expedite the onboarding process
• Serving as a right hand to onboarding specialists, providing support and assistance as needed

Benefits

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• Night Shift/20% Night Differential
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Work from Home