Onboarding Manager

Summary

Join StartEngine, a FinTech powerhouse revolutionizing fundraising and alternative investing, as an Onboarding Manager. This critical role involves guiding innovative customers through the capital-raising process on the StartEngine platform. You will work directly with entrepreneurs, ensuring a smooth onboarding experience from engagement to launch. Success in this position requires delivering high-volume metrics and contributing significantly to the Issuer division's success. The ideal candidate possesses strong communication, organizational, and problem-solving skills, thriving in a fast-paced environment. StartEngine offers a comprehensive benefits package, including 100% covered medical/dental/vision, generous equity, unlimited PTO, and a 100% remote work option.

Requirements

• Experience in a client facing role, preferably with Director level / C-suite
• Ability to thrive in a fast-paced, innovative, team-driven, and high energy environment
• Results oriented with the ability to meet/exceed department metrics/measures
• Strong organization and time management skills
• Persistent mindset who motivates and encourages companies through on-boarding experience
• Level headed problem solver with a professional service oriented attitude
• Adaptable, dependable and responsible
• Outstanding communication skills both verbal and written

Responsibilities

• Guide StartEngine customers through on-boarding of campaign
• Launch StartEngine customers’ offerings on platform
• Develop and execute strategies to decrease the amount of time in on-boarding and increase the number of launches per month
• Ensure that messages are supportive of and consistent with company's mission statement
• Track and publish weekly reports using quantitative results
• File offering documents and amendments with the SEC

Preferred Qualifications

Preferred interest in Securities Law or investment

Benefits

• 100% covered Medical/Dental/Vision - pick your own plan
• Generous Equity package
• Unlimited PTO and sick days
• Paid WeWork Usage (optional)
• 100% Remote
• Team Off-sites and Celebration Dinners
• Paid Maternity/Paternity leave
• Team Happy Hours
• 401K program
• Flexible hours
• Be part of one of the fastest growing parts of the FinTech Industry
• A chance to work with a highly profitable and rapidly expanding startup (not VC funded)