Oncology Nurse Navigator
Thyme Care
Job highlights
Summary
Join Thyme Care as an Oncology Nurse Navigator and become a vital clinical resource for cancer patients. You will provide triage, support, and education via phone, email, and video. Conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Actively engage with members, address clinical issues, and manage escalations. This full-time position requires a Bachelor of Science in Nursing, a compact unrestricted RN license, and at least 5 years of nursing experience, including 3 years in solid tumor oncology. Oncology-related certifications are required or must be obtained within 2 years of hire. Shifts are 8:30-5 EST or 11:30-8 EST with occasional Saturday coverage.
Requirements
- A Bachelor of Science Degree in Nursing
- A compact unrestricted registered nurse (RN) license
- At least 5 years of nursing experience
- 3 years in solid tumor oncology nursing
- Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire
Responsibilities
- Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day
- Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices
- Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction
- Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards
- Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed
- Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals
- Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team
- Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions
- Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access
- Be available for urgent clinical escalations and provide clinical consult support as required
- Performs other projects and duties as assigned and as related to department business needs and objectives
Preferred Qualifications
Compact + single state licensure in New York, Illinois, Michigan, and/or California licensure
Benefits
- The pay rate is $39.90/hour
- To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate
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