Q-Centrix is hiring a
Oncology Quality Lead

Summary

The Clinical Data Lead is a quality assurance role at Q-Centrix, a leading provider of clinical data management solutions. The position involves managing all quality tasks for an account team, ensuring partner satisfaction. Required skills include accuracy, technical savvy, communication skills, self-organization, adaptability, and confidentiality maintenance. Education and experience requirements include an Oncology Data Specialist (ODS) Certification, 3+ years of direct data abstraction experience in the Oncology Registry, exposure to multiple patient medical record systems, 1+ years of providing coaching and guidance to teams (preferred), and RN, LPN, RT, RVT, or RCIS credentials (preferred). Benefits include a fully remote work environment, generous Paid Time Off program, robust benefits package, 401(k) retirement plan with company match, and paid professional development hours.

Requirements

• Demonstrates high standards for accuracy and attention to detail
• Demonstrates technical savvy and strong desire to learn new systems and technology
• Thrives working independently and takes ownership of projects
• Consistently and clearly communicates, adjusting style and tone as needed to collaborate with hospital partners, peers, abstractors and others
• Demonstrates strong self-organizational and time management skills to manage multiple accounts, adjusting as needed to shifting timelines and priorities
• Adapts to changes in project timelines, requirements, and assignments
• Maintains high responsibility in keeping PHI secure and confidential

Responsibilities

• Conduct orientation to medical records for new abstraction team members
• Manage the greenlighting process and completion of ongoing IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager
• Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review
• Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, ongoing IRR, second looks, pre-submission cleaning, review of project quality trends, etc
• Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners
• Mentor, train, and provide guidance to new hires during the onboarding process at assigned facilities
• Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes
• Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided
• Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction
• Attend new partner orientation in order to orient new team members as added to the project
• Work closely with the Clinical Services Lead, as needed, for case-specific questions
• Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager

Benefits

• A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents
• 401(k) retirement plan with a company match
• Paid professional development hours and other supportive resources