Brillio is hiring a
Operational Management Specialist

Summary

Join a dynamic team as an Operational Management Specialist and drive operational excellence by establishing standardized processes, reviewing cadences, and reporting mechanisms. Collaborate with stakeholders to determine project timelines, milestones, risks, and mitigations. Develop and implement operational review processes to track performance, resource allocation, and project health.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field
• 3+ years of experience in operational management, project management, or a similar role
• Experience in budget management, financial tracking, and vendor management
• Strong knowledge of project management tools and methodologies (e.g., Agile, Scrum, Lean)
• Proven track record of developing operational metrics and reporting systems
• Excellent organizational, communication, and problem-solving skills
• Ability to manage multiple projects and initiatives simultaneously
• Proficiency with documentation tools (e.g., Confluence, SharePoint, or similar)

Responsibilities

• Establishing Project Review Cadence: Design, implement, and maintain a consistent project review cadence across all teams
• Setting Up Operational Reviews: Develop and implement operational review processes to track performance, resource allocation, and project health
• Metric Definition and Reporting: Collaborate with teams to define key performance indicators (KPIs) and success metrics for projects and operations
• Budget Management: Develop, monitor, and manage budgets for operational and project activities
• Documentation and Process Templates: Develop and provide templates and guidelines for teams to document their technologies, processes, and workflows
• Cross-functional Collaboration: Work closely with project managers, department heads, and technology teams to ensure alignment on operational goals and project execution
• Process Optimization and Continuous Improvement: Identify opportunities to improve operational processes, resource allocation, and project delivery methods

Preferred Qualifications

• Experience in the technology or software development industry
• Strong technical writing experience
• Strong data analysis skills and familiarity with reporting tools (e.g., Power BI, Tableau, etc.)
• Familiarity with cloud technologies and IT system architecture documentation