Operations Analyst

Summary

Join ArcherGrey, a leading digital transformation company, as an Operations Specialist! In this role, you will provide crucial administrative support to program management and delivery service teams. You will be responsible for executing daily, weekly, and monthly assignments, enhancing operational functions, and ensuring efficient goal achievement. This position requires a Bachelor's degree, 5+ years of experience in operations support, and strong technical and communication skills. The ideal candidate is adaptable, detail-oriented, and excels in collaborative team environments. Remote work is indicated by the #LI-Remote tag.

Requirements

• Bachelor's Degree
• 5+ years' experience in an operations support role or a related field
• Technical skills, including experience with computer systems, databases, and software
• Able to manage multiple projects simultaneously and prioritize tasks effectively
• Strong communication skills in order to communicate with other departments and external partners effectively
• Able to analyze data, identify trends, and propose improvements
• Expert in Office, Teams, SharePoint

Responsibilities

• Providing functional support to the operations team
• Assisting with implementing new processes and systems
• Coordinating with other departments
• Monitoring and analyzing performance data
• Providing process and technical support
• Continuously monitoring and improving processes
• Identifying and mitigating risks
• Supporting with compliance and regulatory requirements
• Planning and facilitating calls and presentations

Preferred Qualifications

• Ability to analyze data, discern patterns, and propose enhancements
• Adaptability to evolving processes and systems
• Capability to thrive under pressure
• Adept organizational skills enabling effective time management
• Excel in team environments, collaborating seamlessly with others to achieve shared goals
• High level of attention to detail and completeness in your work

Benefits

Remote work