Operations Analyst

Summary

Join Wellhub's Global Legal team in São Paulo as an Operations Analyst. You will establish relationships with legal leadership and cross-functional teams, support document automation, identify operational efficiencies, manage projects, and analyze data to empower the legal team. This role requires a Bachelor's degree in a relevant field, experience in Legal Operations or a comparable area, and proficiency in Excel and English. Preferred qualifications include experience with data visualization tools and Salesforce. Wellhub offers a comprehensive benefits package including health insurance, flexible work options, paid time off, parental leave, and opportunities for career growth.

Requirements

• Bachelor's Degree in Information Systems, Business Administration, Law, Production Engineering, Computer Science or related courses
• Experience in Legal Operations and/or at a legaltech, consultancy company or comparable experience in other Operation areas (e.g., Sales Ops, Finance Ops, Marketing Ops
• Evaluating and implementing Legal Operations technology support (e.g., Contract Lifecycle Management, Litigation management system)
• Familiarity with project management principles
• Fluent in English, as you will be working with international stakeholders across all regions
• Good proficiency in Excel
• Ability to listen and communicate with our internal stakeholders in order to understand their needs and allocate them on behalf of priority strategies
• Excellent written and verbal communication, organizational skills, and attention to detail are essential
• Proactive: capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations
• A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles
• Excited about Wellhub and a true legal ops experience

Responsibilities

• Establish working relationships with Legal leadership and other cross-functional teams (business, finance and tech)
• Provide internal support for the document automation solution and maintenance of the templates
• Identify opportunities for operational efficiencies and improve the effectiveness of the Legal department
• Manage local legal internal projects and assist on legal business projects
• Get your hands dirty in the data, digging deep and cross-referencing multiple sources to extract crucial information that empowers the legal team
• Drive innovation by developing and implementing strategic plans, building business cases, and generating reports that demonstrate the value and ROI of new initiatives
• Compile legal knowledge bases for use by the team and by internal clients (intranet, CMS - Content Management System, LMS - Learning Management System and more)

Preferred Qualifications

• Experience with data visualization tools such as Tableau, Looker or PowerBI is a key differentiator
• Salesforce knowledge: prior experience working with Salesforce as a CRM/ CLM is a plus

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day