Operations Analyst, Logistics

Summary

Join Dandy, a rapidly growing company transforming the dental industry, as a data-driven Logistics Operations Analyst. You will support the logistics team in process improvements, shipping performance management, and strategic decision-making. This critical role ensures operational efficiency, cost control, and high-quality logistics. You will analyze data, build reporting tools, identify improvement opportunities, and collaborate with cross-functional teams. The position requires strong analytical and problem-solving skills, experience in supply chain operations, and proficiency in data visualization tools. Dandy offers a wide range of benefits, including healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.

Requirements

• 1–3 years of experience in supply chain operations, data analysis roles, preferably within a fast-paced startup or high-growth environment
• Strong analytical and problem-solving skills; proficiency in Excel, Looker, and data visualization tools
• Excellent communication and interpersonal skills; able to work cross-functionally and present data clearly to non-technical stakeholders
• Detail-oriented with a strong sense of ownership and accountability
• Experience in International logistics

Responsibilities

• Collect, analyze, and report on logistics and shipping performance data across all sites
• Build and maintain dashboards and regular reporting tools to monitor KPIs such as on-time delivery, cost per shipment, carrier performance, and issue resolution timelines
• Identify trends, variances, and opportunities for improvement through root cause analysis
• Assist in process mapping, documentation, and improvement initiatives in logistics workflows
• Conduct time and cost studies to evaluate current operations and support continuous improvement projects
• Track the effectiveness of implemented solutions and adjust strategies as needed
• Support the Operations Manager in evaluating carrier performance and preparing negotiation data
• Monitor compliance with service level agreements (SLAs) and escalate issues as necessary
• Gather and analyze feedback from internal stakeholders to assess carrier effectiveness
• Work closely with Customer Service, Manufacturing, R&D, Engineering, and Product Development to gather feedback and share logistics insights
• Help translate stakeholder feedback into actionable logistics improvements
• Collect data and perform cost-benefit analysis on packaging options
• Support sustainability initiatives by evaluating packaging efficiency and waste reduction strategies
• Assist in tracking and managing escalations related to shipping and logistics
• Provide analytical support to internal teams during issue resolution processes

Preferred Qualifications

• Experience in a fast-paced, high-growth operational environment
• Familiarity with packaging and sustainability practices in logistics
• Exposure to budget tracking and cost analysis in shipping/logistics contexts

Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off