Outbound Analyst

Summary

Join Trafilea, a dynamic Tech E-commerce Group, as an Outbound Analyst to revolutionize outbound and fulfillment logistics processes. You will track and analyze 3PL performance across multiple global sites, develop reports and dashboards, collaborate with internal and external partners, and ensure on-time order shipping. This role requires strong analytical and communication skills, proficiency in Excel and Google Suite, and experience managing international logistics. Trafilea offers a remote-first work environment, a great benefits package including paid holidays and a learning subsidy, and opportunities for professional growth. The company fosters a culture of collaboration, innovation, and continuous learning, and has been recognized by Forbes and FlexJobs as a top remote employer. Apply now to join our diverse and talented global team.

Requirements

• Intermediate English (written and verbal)
• Strong Excel skills (formulas, pivot tables, databases)
• Experience using Google Docs and Sheets
• Analytical and strategic thinking
• High attention to detail
• Initiative and ownership
• Adaptability and stress management
• Excellent communication and collaboration

Responsibilities

• Track and analyze 3PL performance across multiple global sites
• Develop and maintain daily reports, dashboards, and insights
• Collaborate closely with internal teams and 3PLs to resolve operational issues
• Monitor fulfillment timelines and ensure orders are shipped on time
• Take ownership of credit/penalty processes and root-cause analyses
• Manage International Transfer Orders and B2B outbound flows

Preferred Qualifications

• Power BI
• Tableau
• SQL
• MS Access
• Lucidchart

Benefits

• Remote work
• 15 working days of paid holidays
• Learning subsidy