Bespoke Post is hiring a
Operations Associate

Summary

Join our fast-paced and dynamic team as a highly organized and detail-oriented Operations Associate to ensure smooth and efficient operations by managing payments, overseeing shipping processes, and maintaining inventory levels.

Requirements

• Has experience operating or managing a business function. Direct operations experience isn’t required, but it definitely wouldn’t hurt!
• Has a “no task is beneath me” attitude. You’re willing to roll up your sleeves to complete work as needed
• Has excellent written and verbal communication skills and can effectively interact with cross-functional team members and external vendors
• Is an analytically minded problem solver who has a proven ability to think critically on their feet
• Is incredibly organized and understands how to prioritize and quickly shift from one task to the next with a sense of urgency
• Works well with people, but isn’t afraid to be stern with them when things need to get done
• Gets excited about learning and wants to grow their career in the operations field
• Is familiar with Excel

Responsibilities

• Own the end-to-end process of PO and inventory management once the PO is issued. Including managing and archiving product samples, payments, shipping, answering vendor questions and resolving receiving issues as necessary
• Be responsible for determining box packaging for subscription kits to optimize shipping costs, prevent breakage, and minimize waste
• Assist operations manager with warehouse and vendor management as well as international and domestic shipping
• Work closely with our Customer Experience team to resolve inventory issues with orders
• Collaborate with Creative and Marketing teams to ensure products are successfully launched, including building box pages and managing the analyze inventory tool to show how many kits we can build across each kit SKU
• Creatively seek ways to improve business relationships and processes
• Handle drop ship orders including submitting orders, processing payments, and following up with vendors to ensure timely shipment

Benefits

• Starting base salary range of $65,000 to $68,000 per year
• Company equity
• Opportunity for annual bonus
• Unlimited vacation time
• Health, dental, vision, disability, and life insurance with FSA options and access to One Medical, Health Advocate, Teladoc, KindBody and Talkspace
• 401k with nonelective company contribution of 3%
• $250 per month home office allowance
• Up to $500 per year learning allowance
• Paid parental leave
• Flexible schedule
• Up to $500 annual 1:1 donation match
• A free Bespoke Post box each month, plus additional discounts
• Regular team learning, social, and wellness events