Operations Associate

Summary

Join Fresh Prints, a New York-based custom apparel startup, as an Order Processing team member. You will play a crucial role in ensuring timely and accurate product delivery to customers, handling 10,000+ orders annually. This role involves navigating logistical challenges, coordinating with various stakeholders, and making impactful decisions. You will contribute to optimizing campaign logistics, reducing costs, and accelerating order delivery. The position offers significant autonomy and growth opportunities within a rapidly expanding company. This is a full-time remote position with a competitive salary and benefits.

Requirements

• 1-5 years of experience in Operations/Logistics
• Strong analytical and organizational skills
• Able to work on complex tasks under tight timelines
• Able to make decisions without direct supervision
• Fluent in English
• Excellent communication skills

Responsibilities

• Processing all the orders assigned to you promptly
• Navigating through the logistical challenges posed by each order to find an optimal solution
• Coordinating order timelines with Campus Managers/Clients/Vendors/Decorators to ensure that everyone is on the same page
• Handle ad-hoc tasks that require data collection, making spreadsheets, or any report as requested by the manager
• Ordering blank garments for orders less than $2000

Preferred Qualifications

• Strong attention to detail
• Goal-Driven. You’re set on your goals and respect the timelines your goals are bound by
• Proactive. You believe it’s always on you to make sure anything you do is a success
• In love with challenges . You revel in solving problems and want a job that pushes you out of your comfort zone
• Calm under pressure. You have a sense of urgency but can channel it into productively working through any number of issues
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved

Benefits

• Competitive salary
• Learning opportunities
• Working in a great culture
• This is a full remote position