Operations Associate

Summary

Join our team as an Operations Associate – Luxury Travel Admin Specialist and play a crucial role in managing logistics and administrative support for luxury travel bookings.

Requirements

• Strong knowledge of travel logistics and administrative processes
• High proficiency with CRM and travel management platforms (e.g., TravelJoy, AXUS)
• Exceptional attention to detail and organizational skills
• Excellent communication skills, both written and verbal

Responsibilities

• Assist in creating and managing travel bookings and client itineraries
• Ensure all travel logistics are meticulously handled, including rate pulling and VIP reconfirmations with suppliers
• Provide prompt and exceptional customer service, responding to client requests and resolving issues efficiently
• Coordinate with travel partners, vendors, and service providers to ensure smooth travel operations
• Maintain client records, travel schedules, and system updates

Benefits

• Competitive Salary: Up to $1,800 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance