Operations Coordinator

Summary

Join Northwestern Medicine, a leading healthcare organization committed to patient-first care, as an Operations Coordinator. This role involves monitoring statistical targets, developing educational programs to enhance billing coding accuracy, and providing support to physicians and APPs regarding professional billing and coding. You will utilize strong Microsoft Office skills, excellent communication abilities, and critical thinking to contribute to the organization's success. Northwestern Medicine offers competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.

Requirements

• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Excel verbal, written, and presentation skills
• Demonstrates critical thinking skills
• Excellent interpersonal skills

Responsibilities

• Monthly monitoring of statistical targets. Including E&M level of services billed, use of modifiers (example, G2211), TCM visit volumes, and Medicare Annual Wellness Visits (AWV) volumes
• Communicates with clinical and administrative leadership across NMG to develop educational programs that address identified opportunities to improve billing coding accuracy and level of services billed
• Provides at-the-elbow support to physicians and APPs to address questions and trends in professional billing and coding

Preferred Qualifications

• Educational training / experience
• Epic, Billing and Coding experience
• Bachelor’s degree in related field (MHA, HIM), or currently enrolled in related program (AHIMA, RHIT, HIM)

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits