Operations Coordinator

Summary

Join our client, a company assisting nonprofits and businesses with branding and campaigns, as their detail-oriented Operations Coordinator! This fully remote position (9 AM–6 PM EST) focuses on managing project workflows and internal systems. You will collaborate closely with the Chief Growth Officer, ensuring projects stay on track. Responsibilities include managing timelines, coordinating deliverables, and facilitating communication. The ideal candidate is organized, proactive, and comfortable navigating multiple projects simultaneously. This role is perfect for someone who enjoys process improvement and thrives in a fast-paced environment. While creativity isn't required, a strategic mindset and ownership of processes are essential.

Requirements

• Communicate clearly, kindly, and with follow-through
• Keep multiple projects organized without getting overwhelmed
• Bring calm to chaos and find satisfaction in crossing things off the list
• Don’t need daily handholding—you’re proactive and take initiative
• Fill in the application form
• Record a video showcasing your skill sets

Responsibilities

• Track and manage project timelines and task assignments in Monday.com
• Coordinate deliverables between designers, writers, developers, and marketing contractors
• Follow up on deadlines
• Serve as a communication bridge between Bonnie, clients, and the team
• Send recaps, updates, and reminders to ensure project momentum
• Maintain and improve internal workflows, SOPs, and templates

Preferred Qualifications

• Are confident using Monday.com
• Have experience supporting digital campaigns (social, SEO, email, ads)
• Are familiar with HubSpot and/or Kit for CRM and lead management
• Love process improvement and building clean systems
• Are great at balancing people, priorities, and details in a fast-moving environment