People & Operations Coordinator

Summary

Join Taroko.io, a global venture studio, as their new People Ops Coordinator and help build the foundation for a new business unit. This hands-on role will involve setting up a high-performing remote team, from hiring and onboarding to establishing core workflows. You will be the point person for candidates and employees, ensuring a seamless experience while managing day-to-day operations. You will work directly with the Director of Operations, utilizing modern People Ops strategies and cutting-edge tools. This role is ideal for highly organized individuals who are passionate about people operations and startup building and comfortable working in a fast-paced, ambiguous environment. The position offers opportunities for professional growth and development within a successful and supportive team.

Requirements

• 3+ years of experience at a startup working in People Ops, HR coordination, or startup operations
• Exceptional written and verbal English communication skills
• Demonstrated experience designing and managing workflows for onboarding, high EQ and empathy, able to anticipate and provide for others’ needs
• Proven capability managing and administering multi-user software, controlling access and using granular configurations
• Excellent at creating presentations, documents, and branded materials (e.g. JDs, C&B offers)
• Comfortable managing data in spreadsheets and generating reports with insight
• Experience evaluating latest tools and technologies, migrating to new systems

Responsibilities

• Administer and help optimize our HRMS (we use Rippling)
• Be the face of the company for candidates and new hires
• Build and manage onboarding processes, including creating slide decks, to-do lists, and orientation workflows
• Coordinate and support recruitment: draft JDs, post jobs, manage interviews, candidate engagement, interview scorecards, and offer letters
• Support employer branding—manage company profiles (Glassdoor, careers page), solicit reviews, and polish recruitment content
• Collaborate with the HR Manager on policy documentation, compliance, labor relations, and employee support
• Create and maintain people-related reports (e.g. time off, hiring metrics, employee lifecycle data)
• Serve as a trusted team liaison across multiple regions and time zones
• Set up and administer core systems—Google Workspace, Slack, Trello, etc
• Work with team leads to anticipate needs, propose policies, and improve day-to-day workflows
• Oversee device provisioning and inventory management using MDM tools
• Handle administrative responsibilities like business insurance renewals and trademark/IP tracking
• Support payroll and purchasing processes by coordinating with Finance and Accounting teams
• Create operational reports on tools, spend, and resourcing to drive better business decisions
• Research, evaluate, and implement new tools to support a distributed team

Preferred Qualifications

• Bachelor’s degree or comparable higher level education preferred
• Tech-savvy and excited about automation tools like Zapier and AI-enhanced workflows
• You're flexible and timezone-aware—able to shift your schedule when needed. You manage your workday around key meetings, not a fixed 9-to-6
• Curious, organized, and comfortable wearing many hats—especially in fast-paced, ambiguous environments
• Exceptional communicator with high emotional intelligence and a people-first mindset
• Friendly and confident on video calls, able to build rapport with remote teams
• Comfortable with spreadsheets, data blending, and surfacing insights from reports
• Takes initiative, works independently, and thrives in startup environments
• Highly adaptable—able to handle shifts in direction and find a new path forward

Benefits

• Competitive compensation package
• 15 days paid vacation, 5 days paid sick annually
• Access to work laptop and equipments to support your remote work setup
• Full remote working environment with flexibility to set your own daily schedule
• Monthly wellness allowance towards the cost of gym, yoga, etc
• Additional location-specific benefits such as health insurance and retirement contributions may apply