Property Operations Coordinator

Summary

Join BH Properties, a commercial real estate investment firm, as a Property Operations Coordinator! Based remotely in the Philippines, you will be the primary point of contact for tenant service requests, coordinating with vendors and managing property operations during US Pacific Time business hours. This role requires strong organizational skills, experience in commercial real estate, and excellent communication. You will assist in budget preparation, lease administration, and reporting. The position offers a generous consulting fee and benefits package, along with opportunities for professional development within a growing company. You will work closely with the Asset Manager and contribute to the smooth operation of multiple properties.

Requirements

• At least 3-5 years’ property management experience
• Prior experience working for a commercial real estate company is required
• Solid organizational skills, including the ability to prioritize and multi-task
• Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to communicate effectively and professionally with all levels of the organization and externally with vendors and tenants
• Ability to work independently and with minimum supervision
• Excellent command of the English language
• Ability to work in a fast-paced environment
• Must possess strong work ethic
• Must be a team player

Responsibilities

• Serve as the primary point of contact for tenant service requests and inquiries
• Assist in establishing and maintaining positive relationships with tenants, ensuring timely follow-up on concerns and compliance with lease requirements
• Coordinate with local vendors for repairs, maintenance, inspections, and compliance documentation
• Assist in onboarding and managing vendor relationships, including scheduling and performance tracking
• Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations
• Track and manage lease expirations, renewals, rent escalations, and other critical dates
• Monitor rent collections and escalate delinquencies to accounting or legal as needed
• Maintain organized digital records of lease documents, vendor contracts, COIs, and compliance records
• Assist in preparing annual property budgets and monitor expenses to ensure adherence
• Assist in calculating CAM charges and support reconciliation and collection processes
• Review and code operating expenses per company policies
• Generate reports including occupancy updates, lease tracking summaries, work order logs, and variance analyses
• Support capital project tracking and vendor follow-up
• Submit timely updates and participate in recurring internal property status meetings

Preferred Qualifications

• Graduated cum laude or better from university is preferred
• Yardi experience a plus

Benefits

We offer a generous consulting fee & benefits package, along with the opportunity for development and stability within a well-capitalized, entrepreneurial, and growing real estate investment group