Operations Manager

closed
Fresh Prints Logo

Fresh Prints

πŸ’΅ $15k-$24k
πŸ“Remote - India

Summary

Join Fresh Prints, a fast-growing custom apparel start-up, as their Operations Manager! This remote role offers the chance to lead and develop a team of 3-7 Ops Associates, managing a crucial part of the supply chain. You will own projects, handle vendor and customer communications, resolve escalations, and set key performance indicators. The ideal candidate possesses 5+ years of operations experience, including 2+ years in a team lead/people manager role, strong analytical and organizational skills, and excellent communication. Fresh Prints provides a competitive salary, health insurance, mental health benefits, learning opportunities, and a positive work culture. This is a high-impact role with significant growth potential within a dynamic and supportive environment.

Requirements

  • A total of 5 years of experience in operations of which 2+ are in a team lead/people manager role
  • Strong analytical and organizational skills
  • Able to make decisions without direct supervision
  • Ability to negotiate positive outcomes
  • Fluency in English and excellent communication skills
  • This role requires someone who is comfortable working night shifts

Responsibilities

  • Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realize its full potential and making it future-proof
  • Managing a team of Ops Associates
  • Managing communications with vendors & customers
  • Managing escalations from the team and solving logistical issues
  • Setting and tracking team metrics
  • Make sure all goals are reached
  • One on one meetings with your direct reports and with your manager

Preferred Qualifications

  • Detail Oriented
  • Natural Leader
  • Goal-Driven
  • Proactive & Problem Solver
  • Ability to remain calm under pressure
  • Open to change

Benefits

  • Competitive annual salary between USD 15,000 to USD 24,000
  • Health insurance
  • Mental Health Benefits
  • Learning opportunities
  • Working in a great culture
  • Remote Working
  • Working hours are 6:30 PM to 3:30 AM IST Monday to Friday
This job is filled or no longer available

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