Operations Manager

Summary

Join a fast-paced startup as an Operations Manager, optimizing business operations, managing customer fulfillment logistics, and leading special projects.

Requirements

• Expertise in systems management, data analysis, and automation
• Passion for using data to solve business problems and tell compelling stories
• Proven ability to identify and automate inefficiencies
• Up-to-date knowledge of the latest software tools
• Quick learner who can easily master new tools and technologies
• Strong verbal and written communication skills in English
• Entrepreneurial mindset with a desire to grow within a fast-paced startup

Responsibilities

• Plan and collect data, analyze trends, and ensure accurate documentation
• Maintain clear, accessible company documentation for new hires
• Optimize internal processes and address operational bottlenecks
• Act as a strategic partner to drive growth and profitability
• Handle financial transactions, coordinate deliveries, and oversee installation
• Communicate effectively with partners and customers
• Address customer issues with spa products, manage payments, and ensure service quality
• Maintain proficiency in all product offerings
• Plan and execute new initiatives, including retail expansions and brand launches
• Identify, attract, and engage with technicians, ensuring their satisfaction and reliability
• Conduct research to establish a strong logistics framework and identify top service technicians

Benefits

• Competitive Salary: Starting at $2,000 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance