Operations Manager

Summary

Join Popular Democracy as their new Operations Manager and contribute to their mission of promoting equity and opportunity. This full-time, remote/hybrid position based in Brooklyn, NY, or DC requires managing administrative and operational needs, including office management, contract review, and general administrative support. The Operations Manager will also support logistics for events and actions, manage onboarding duties, and maintain operational systems. The ideal candidate will have 6+ years of relevant experience, strong technology literacy, and a commitment to social justice. The salary range is $71,500-$81,500, and Popular Democracy offers a generous benefits package.

Requirements

• The ability to adapt to changing priorities and manage competing deadlines and priorities in a fast-paced environment
• A demonstrated knowledge and understanding of contract management, best practices and software
• A strong literacy in technology and comfort in learning new systems and software
• Demonstrated ability to analyze complex situations, identify key issues, and develop effective solutions
• Experience handling confidential information and a commitment to discretion
• Experience working autonomously and collaboratively across multiple teams and departments
• Demonstrated ability to communicate effectively with a variety of audiences both verbally and in writing, with a strong attention to detail
• A demonstrated commitment to social, racial, and economic justice and a deep understanding of challenges facing low-wage workers, immigrant communities, communities of color, disabled people, LGBTQ+ folks, and people at the intersections of the above communities

Responsibilities

• Serve as primary office manager for PD’s DC and NY offices, which includes coordinating with staff and external contacts, and managing projects as related to office use and maintenance
• Coordinate with internal teams and external groups as necessary on office use, including for special events and meetings, managing operational needs, schedules, and other applicable details
• Ensure offices are properly stocked with office supplies and consumables
• Manage the contract administration process in consultation with the Director of HR Admin & Operations, which includes: administering contract management system, coordinating legal & budget review, ensuring contracts meet compliance requirements, and obtaining contract signatures. Also includes running and reviewing reports, identifying bottlenecks, and administering the contract database
• Provide support in the development, administration, and implementation of organizational systems and policies at Popular Democracy, including employee resources such as training materials and documents, and organizational insurance upkeep
• Process applicable invoices and expenses
• Support logistics for events, special convenings, and actions, which may include coordinating zoom tech support, confirming facilitators and interpreters, ordering food, making hotel and restaurant reservations, and coordinating transportation
• Manage org-wide onboarding duties, including orienting staff to operational processes, systems, and facilities
• Maintain and update the staff hub and the operations manual
• Coordinate scheduling for the Chief Operating Officer

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 15 vacation days your first year
• 12 sick days per year
• Additional PTO, including holidays
• Contributions to individuals’ 401K plans