Operations Project Manager

Summary

Join M3 Group as Operations Project Manager - Post Merger Integrations to be a communication and relationship liaison between MedPlanet and other business units, managing synergies, ensuring excellent internal client service, facilitating communication and collaboration, and driving business growth.

Requirements

• Bachelor’s Degree or equivalent work experience
• Minimum Experience: Must have 2 years’ experience in market research project management, preferably in healthcare
• Be a self-motivated individual with exceptional time management, organizational skills and attention to detail
• Able to work well meet deadlines and under pressure
• Have exceptional written and verbal communication skills
• Have strong Microsoft Office skills including Excel, Outlook, and Word
• Have well-developed analytical and problem-solving skills
• Have the ability to work autonomously and in a team environment to successfully meet departmental objectives
• Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time

Responsibilities

• Identification of the synergies for qualitative and quantitative market research projects
• Analysis of current practices in all M3 group business unite and identification of synergy opportunities
• Price and cost analysis to create internal business strategies
• Development of partnerships between the M3 Group business units and Med Planet teams for qualitative and quantitative market research projects
• Liaison between M3 Group operational staff and MedPlanet to ensure synergy processes are followed
• Closely monitor and report performance of agreed synergies providing suggestions for improvement
• Qualitative and quantitative market research project delivery
• Collaborate with M3 Group operational staff to ensure market research projects and services run by MedPlanet meet expectations in terms of quality, budget and timelines
• Be the direct point of contact from MedPlanet for project management and service delivery to the M3 Group, ensuring projects commissioned to MedPlanet completed in accordance to agreed specs
• Ensure project updates are delivered within given communication timelines, outlining actions taken and solutions for when projects are off track
• Consolidation of partnership with MedPlanet for translations, transcripts and interpreters
• Monitoring of the progress of the volume of translations commissioned to Med Planet
• Maintain close contact with M3 Group operational staff to ensure process adherence on translation services utilisation