Project Manager, Operations

Summary

Join our growing team as a Project Manager and lead critical projects that enhance and scale our supply chain, fulfillment, and warehouse operations.

Requirements

• 4+ years of experience of highly successful project definition and delivery, in fulfillment, logistics, and supply chain, ideally in the food or retail industry
• Successful track record of project delivery in ERP, Warehouse Management Systems, and/or Transit management systems. Experience with Netsuite is a major plus
• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field
• PMP, PRINCE2, or similar project management certification is a bonus
• Excellent project management skills, including planning, scheduling, budgeting, and resource allocation
• Strong analytical and problem-solving abilities
• Communicate complex technical information clearly to non-technical stakeholders
• Proficient in project management tools (e.g., Microsoft Project, Jira)
• Strong communication, project leadership, and team management skills

Responsibilities

• Lead and manage key projects in Fulfillment, Logistics, and Supply Chain including but not limited to WMS, OMS, TMS, and other Enterprise Systems (Netsuite) upgrades from initiation through to completion
• Develop detailed project plans, including timelines, budgets, resources, risk assessments, and stakeholder communications, to ensure that all projects are delivered on time, within scope, and within budget
• Act as the primary point of contact between IT, fulfillment, logistics, supply chain, and other stakeholders
• Facilitate communication and documentation between technical teams and non-technical stakeholders to ensure a common understanding of project goals and progress
• Prepare and deliver regular project updates to senior management and other stakeholders
• Partner with Operations and IT, to analyze existing warehouse processes and systems to define the detailed (new) WMS, OMS, and TMS scopes
• Participate in the selection of the preferred system solutions, to ensure that they align with all needed business and technical objectives
• Identify opportunities to enhance fulfillment and logistics operations through technology and process improvements
• Stay updated on industry trends and advancements in fulfillment and logistics technology
• Lead post-implementation reviews to assess the success of projects and identify lessons learned

Benefits

• Competitive salary and a stake in the company
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental, and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription