Parcel Analyst

Summary

Join Stord as a Parcel Analyst and optimize our customers' supply chains through quantitative analysis. You will leverage statistical analysis, simulations, and modeling to solve business problems, focusing on carrier and customer rates, network studies, and cost/service opportunities. This role involves building analytics in Domo and other tools, collaborating with technology partners, and presenting results to executives. You will manage projects from start to finish, develop reports and dashboards, and make recommendations for process improvements. The ideal candidate possesses a Bachelor's degree, 2-4 years of relevant experience, and expertise in data analysis and BI tools. Stord offers a competitive salary, benefits, and a dynamic work environment.

Requirements

• Bachelor’s Degree in Supply Chain, Data Science, or Engineering
• 2-4 years of professional experience in parcel analysis with a career path showing increasing responsibility
• Experience leveraging databases and dashboards using all relevant data to inform business decisions
• Experience with a Business Intelligence Tool (Domo, Tableau, PowerBI)
• Interest in learning/applying Operations Research
• Advanced knowledge of MS Excel and other Office 365 applications
• Ability to compile and analyze large data quantities
• Experience in BI tools (QlikSense, etc.)

Responsibilities

• Manage analytical projects from start through completion, conducting intake interviews, assessment of data, solution design, analysis, and presentation of results
• Maintain broad responsibilities in cost and service performance, identifying opportunities through analytical tools and observations, and self-directing to prioritize, investigate, build, and deliver solutions
• Define, transform and structure data from internal and external platforms, designing data for efficiency, stability, and reliability
• Develop operational reports, forecasts, and dashboards for various supply chain team requests
• Collect, analyze, and publish data for parcel KPI reporting
• Develop and analyze reports for added visibility into parcel programs
• Make recommendations for process improvement and cost savings initiatives
• Develop, maintain, evolve, and produce timely a series of parcel and supply chain specific dashboards
• Provide cost and revenue feedback to key stakeholders across Stord, including insights into financial performance and forecasting
• Communicate effectively and professionally with carrier partners to ensure efficient flow of operations to maintain the customer experience
• Coordinate and support all aspects of the company’s parcel programs including both domestic and international carriers
• Develop and manage sufficient relationships, programs and processes to support the execution of the organization’s rapidly evolving parcel operations and strategy
• Provide and maintain broad, deep understanding of current market/industry trends regarding rates and new carrier products/initiatives
• Identify and develop a comprehensive set of analytics required to support a rapidly growing category
• Provide additional support, as needed, during peak holiday shipping seasons
• Ensure company and vendor compliance with all parcel/transportation laws and regulations
• Perform regular reviews of parcel KPIs to maximize service, reduce costs, and opportunities for optimization
• Performa and maintain regular audits of carriers, services, and vendor performance
• Demonstrate a desire and commitment for continuous improvement, maintain effective and timely communication between the Parcel/Transportation department and the rest of Supply Chain Management, and other various corporate departments to guarantee coordination of efforts
• Understand and execute on Stord’s strategic North Stars and respective department goals
• Troubleshoot and identify potential issues in Stord’s Transportation Management System and Warehouse Management System that could have downstream impacts on customer profitability and billing
• Review and analyze activities, costs, operations, and forecast data to determine progress toward goals and strategic objectives
• Ensure standardized best practices and share accordingly
• Seek to promote ways to improve the customer experience
• Ability to work autonomously and get creative in problem solving
• Actively supports the Sr. Manager of Parcel in providing detailed analytics and provides updates and recommendations
• Ability to quickly turn around analysis requests and provide status updates on key projects

Preferred Qualifications

• MS Power Automate experience
• Experience Modeling Parcel Carriers, Transportation,  Warehouses, or Networks
• Experience/Coursework with machine learning, Mathematical Optimization
• Experience with any cloud development platform (AWS, GCP, Azure)
• Knowledge of Software Development paradigms and tools. (Agile, CI/CD, Documentation, Unit/Regression tests, Object Oriented Programming)
• Programs: Fluent in Google Big Query, SQL, and Python/R

Benefits

• 401(k)
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) option
• Employee Assistance Program (EAP) - Mental Health Resources
• Paid Parental Leave
• Gym Stipend
• Paid Time Off
• Paid holidays
• Competitive salary and bonus