Partner Enablement Learning Program Manager

Summary

Join iManage as a Partner Enablement Learning Program Manager and design, implement, and oversee partner training programs aligned with business objectives. You will identify performance gaps, create measurable success programs, and drive successful product sales and implementation. This pivotal role requires program development, strategy, measurement, curriculum creation, and training delivery expertise. You will work with stakeholders, subject matter experts, and a global audience. The position is remote with occasional travel.

Requirements

• 7-10 years of relevant learning and development experience within a SaaS company
• Experience in instructional design, curriculum creation and application of metrics to evaluate program success
• Project management experience with the ability to manage multiple projects, ensuring timely delivery and high-quality outcomes
• Strong skills in developing learning programs and content with experience in eLearning tools
• Strong consultative experience with the ability to assess partner needs, influence stakeholders and resolve conflicts through effective collaboration
• An understanding of organizational development and adult learning principles to enhance program effectiveness
• A Bachelor’s degree in Computer Science, Engineering or related field

Responsibilities

• Provide leadership and strategic oversight for our learning programs; including the defining vision, purpose, developmental programming and budget management
• Work directly with our partner community to identify gaps in knowledge as well as requirements needed to design learning programs that align with our business goals
• Evaluate current materials and technologies to better build upon our partner learning roadmap
• Track program effectiveness using KPIs (module completion rates, partner feedback, customer NPS scores, CSAT scores, etc.)
• Iterate and improve learning program based on these insights
• Present these insights to executive stakeholders to better communicate how we will fill in any gaps
• Create and implement comprehensive learning programs tailored to a global audience across diverse geographies
• Build programs that are impactful, scalable, sustainable and drive measurable growth and improvement in our business outcomes
• Organize workshops, webinars, and self-paced learning modules to deliver content to our partner community
• Work with subject matter experts to deliver technical, as well as soft skills content
• Continue to stay up to date on industry trends and best practices to share across both our internal teams and partner networks

Preferred Qualifications

• Experience in the legal tech space; particularly with iManage products
• Storyline or Camtasia experience

Benefits

• Own my career path with our internal development framework
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture
• Enjoy flexible work hours that empower me to balance personal time with professional commitments
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events
• Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks
• Rewarding me with an annual performance-based bonus
• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)
• Matching my pension contribution (up to 6%)
• Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs
• Providing Group life cover, including life insurance, income protection, and critical illness protection
• Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed
• Having multiple company wellness days each year to prioritize mental health and well-being
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources