Sales Enablement Program Manager

Summary

Join Granicus as a Sales Enablement Program Manager and design, implement, and manage sales training and development programs to help our sales team meet revenue targets. Collaborate with sales leadership, product management, and marketing to create high-impact training programs, materials, and resources. This role directly impacts the success of our sales team and company growth. The position involves developing engaging sales training programs, identifying skill gaps, creating sales enablement materials, implementing sales process best practices, supporting sales onboarding, and partnering with other teams. You will also tailor content, develop knowledge assessments, monitor program effectiveness, and engage in coaching programs. This is an individual contributor role reporting to the Senior Manager of Sales Enablement.

Requirements

• Bachelor's degree in Business, Marketing, or a related field OR equivalent experience
• 5+ years of experience in sales enablement, sales training, or sales operations, preferably in a SaaS model, or B2G environment
• Proven track record of developing and implementing successful sales enablement programs that drive revenue growth
• Strong understanding of sales methodologies, processes, and best practices
• Excellent communication, presentation, and facilitation skills
• Ability to work effectively with cross-functional teams and collaborate with various stakeholders
• Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines
• Experience using sales enablement tools like Gong, Highspot, and Salesloft as well as Salesforce CRM
• Proficiency in using MS Office Suite and Windows-based computer applications
• Self-motivated, results-oriented, and able to work both independently and as part of a team
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Responsibilities

• Design, develop, and deliver engaging and effective sales training programs, including sales skills development, product training, onboarding, and ongoing education that align with the company's objectives and growth plans
• Collaborate with sales operations and sales leadership to identify skill gaps, and develop targeted training and coaching programs to address them
• Create and maintain a library of sales enablement materials, such as playbooks, certifications, and other scalable resources, ensuring they are up-to-date and readily accessible to the sales team
• Develop and implement sales process best practices, tools, and technologies that drive efficiency and effectiveness
• Support the onboarding curriculum for the sales organization
• Partner with product management and marketing teams to ensure sales team members have a deep understanding of go-to-market strategies and value propositions
• Tailor content and information to various roles, segments, competencies, and sales motions, as applicable
• Develop knowledge assessments and certification exams and programs to measure student learning and application
• Monitor and evaluate the effectiveness of sales enablement programs and make data-driven recommendations for improvement
• Engage in structured call listening and call coaching programs, one-to-one coaching, or hand-on coaching and training to support training initiatives, as applicable

Benefits

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand