Rocket Travel is hiring a
Partner Manager

Summary

Join Rocket Travel by Agoda as a Partner Manager focused on the Europe region, where you will lead in growing partnerships and drive business growth through data analysis and relationship building.

Requirements

• You have a Bachelor’s degree in Business, Marketing or related field
• You have 7+ years of relevant experience in partnership marketing & business development
• You are entrepreneurial and able to work independently/take ownership
• You understand how to summarize complex concepts and craft win-win strategies with partners
• You enjoy working with analytical people in data-driven businesses
• You have impeccable attention to detail, taking end to end ownership and quality control in all projects
• You have the ability to communicate with partners as needed with little to no oversight
• You put the customer front and center. Customers can be a traveler, a partner, or even a colleague. You ensure that work centers around solving their pain points
• You seek feedback. You have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives
• You balance exploration with execution. Exploration and execution are both key to building innovative experiences. You understand when it’s time to explore and when it’s time to deliver
• You work well cross-functionally and are able to communicate effectively with others of varying backgrounds and areas of expertise

Responsibilities

• Take the lead in growing Rocket Travel's largest partnerships in the Europe region with careful day-to-day management, goal and strategy setting, data analysis, and a keen focus on relationships
• Establish goals for partners and set the strategy to hit those goals. Influence internal and external partners to take on new initiatives to accomplish big milestones
• Prepare partner presentation materials, including account reviews for existing partners, and new product collateral
• Manage the partner marketing calendar so the entire team is aware of partner marketing activities, including briefing customer service and other stakeholders on promotion or campaign details
• Serve as the first point of escalation for partners to resolve issues with customers, partner platforms, etc
• Proactively benchmark competitive landscape on a regular basis to ensure that our products are well positioned and remain best-in-class; identify net new product features to evaluate/bring to the team for discussion
• Support finance with billing reconciliation to ensure correct billing from the partner
• Make recommendations for future campaigns and placements to optimize campaign performance, including promotional design and writing copy
• Collaborate with a team of marketers and designers to enhance the quality and performance of marketing and product efforts across Rocket Travel
• Participate in A/B testing using different approaches to driving conversion and repeat behavior that may differ from Rocket Travel core regions
• Manage your own deadlines across projects. There will be short turnarounds for some projects, and longer engagements for others. You know how to manage your time and balance both
• Be scrappy. We’re a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what’s needed and drive results

Benefits

• Competitive compensation package, including bonus
• 401k with match
• Flexible vacation time
• Maternity and paternity benefits
• Health insurance
• Dental insurance
• Flexible work schedule