Nextiva is hiring a
Strategic Partner Manager

Summary

Join Nextiva as a Strategic Partner Manager and redefine the future of customer experiences. In this role, you will be responsible for recruiting, educating, and building strong partnerships with Strategic Partners and ensuring that they receive the communication and support required to be successful and drive maximum pipeline.

Requirements

• Experience in the CCaaS/CX space
• The Strategic Partner Manager must reside in one of the following states in order to operate within the east central territory (DE, MD, DC, WV, VA, NC, SC)
• Bachelor’s degree in a relevant discipline
• 2+ years of channel sales experience

Responsibilities

• Identify and prospect new potential strategic partners with an appetite to lead Nextiva for their CX and collaboration solution needs
• Establish expectations accordingly for the partner role and how Nextiva will support
• Build a business plan with strategic partner detailing mutually agreed upon partnership expectations, including how to promote Nextiva products and services
• Work closely with all internal teams, including but not limited to Marketing, Sales Engineering, Training, and Product teams, to ensure all support is outlined to drive maximum pipeline and revenue
• Tightly align with the Channel Sales organization to ensure necessary pipeline growth weekly, monthly, and quarterly forecasts are on track to meet and exceed territory revenue targets set in the quarterly sales objective
• Work cross-functionally to identify partner needs and define measurable solutions
• Integrate with both internal teams and strategic partner teams to act as a voice of the partner
• Ensure that feedback is brought back to internal teams while keeping external stakeholders informed of product and business changes

Benefits

• Medical (including supplemental plans for accident, hospitalization and critical illness)
• Telemedicine
• Dental
• Vision
• Disability
• Life insurance
• Legal assistance
• Employee Assistance Plan
• Paid parental bonding leave
• PTO for hourly employees and Flexible Time Off (FTO) for salaried employees
• An employee long-term savings plan (401k) through Fidelity with Nextiva matching
• Comprehensive employee wellness programs
• Loads of learning and development opportunities which are coupled with career paths to last a lifetime