Partner Operations Analyst

Summary

Join Sift's Revenue Operations team as a B2B SaaS Partner Operations Specialist. This role requires 2-3 years of experience in Partner Operations within the B2B SaaS industry. You will manage and optimize partner relationships, streamline onboarding processes, and drive revenue growth. Responsibilities include supporting partner inquiries, implementing performance metrics, collaborating with sales and marketing, and maintaining partner records. Strong communication, analytical skills, and proficiency in CRM software are essential. Sift offers a competitive compensation package, including benefits like 401k, health coverage, wellness and education reimbursements, and flexible time off.

Requirements

• 2-3 years of experience in Partner Operations, preferably within the B2B SaaS industry
• Strong understanding of SaaS business models and partner ecosystems
• Excellent communication and interpersonal skills
• Proficiency in CRM software (e.g., Salesforce) and other relevant tools
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Strong problem-solving skills and attention to detail

Responsibilities

• Serve as the primary point of contact for partner-related inquiries and issues from Sift’s Partner Managers
• Streamline and optimize partner onboarding, training, and enablement processes
• Implement and manage partner performance metrics and reporting
• Collaborate with the sales and marketing teams to develop and execute partner-driven revenue strategies
• Work closely with the Revenue Operations team to align partner operations with overall company goals
• Coordinate with product, finance, and marketing teams to ensure a seamless partner experience
• Maintain accurate and up-to-date partner records in CRM and other relevant systems
• Collaborate with internal teams to create partner-specific materials, enablement tools, and reporting frameworks
• Develop and maintain process documentation

Preferred Qualifications

Familiarity with PRM (Impartner), CIM, and Ecosystem revenue platforms (Crossbeam)

Benefits

• Competitive total compensation package
• 401k plan
• Medical, dental and vision coverage
• Wellness reimbursement
• Education reimbursement
• Flexible time off